Depot Warranty Repair in Kelowna

We repair most Windows computers and printer models as well as other computer related items both during warranty and outside warranty coverage.  Some of the Vendors we provide Depot Warranty support include:

IBM, Lenovo, Toshiba, HP, Lexmark, Okidata, and more.  If your product requires warranty support, please contact the vendor it was purchased from to locate an authorized service center. 

Northern Computer - Your Trusted Partner
#1 - 495 Banks Road Kelowna, BC V1X 6A2
Phone: 250.762.7753
Fax: 250.861.1861
Toll-Free: 1.877.257.2896
Email: sales@northerncomputer.ca or service@northerncomputer.ca
http://www.northerncomputer.ca

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Voice over IP Phone Systems in Kelowna

Northern computer offers Voice over Internet Protocol (VoIP) solutions based on Cisco Systems products. VoIP allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some of the advantages of using VoIP include reduced long distance spending, a wide range of software based features, integrated video calling and availability information which indicates whether a called party is available to take your call.

Click here to contact Sales

Northern Computer - Your Trusted Partner
#1 - 495 Banks Road
Kelowna, BC V1X 6A2
Phone: 250.762.7753
Fax: 250.861.1861
Toll-Free: 1.877.257.2896
Email: sales@northerncomputer.ca or
service@northerncomputer.ca
http://www.northerncomputer.ca/

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Technical Services in Kelowna

Northern Computer is committed to providing high quality technical services throughout all phases of a technology lifecycle. These services benefit our customers by maximizing the value of their IT investments. We have the technical staff and experience for rolling out new solutions with as little disruption to your staff as possible. Our expertise allows your IT staff to maintain their support, while implementing major changes in infrastructure. We offer discounted labour rates with the purchase of our Block Labour Contracts, if purchased in advance.

Some of the services we offer:

• Complete network installations and upgrades
• Network security, Anti-spam & Anti-virus services
• Voice over IP (VoIP) phone system installations
• Email setup and configuration services.
• Full support is available for your operation, with a service contract, 24 hours a day, 7 days a week.
• Phone and on-site support available with priority response.
• Maximizer installations and support

Northern Computer - Your Trusted Partner
#1 - 495 Banks Road Kelowna, BC V1X 6A2
Phone: 250.762.7753
Fax: 250.861.1861
Toll-Free: 1.877.257.2896
Email: sales@northerncomputer.ca or service@northerncomputer.ca
http://www.northerncomputer.ca

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Security Solutions in Kelowna

Northern Computer uses Cisco and Watchguard network security products. We can increase your network security, unify your threat protection and safeguard your data.

Securing your Network

Information theft, virus outbreaks and spam are all on the increase from known and unknown threats. These can originate from either internal or external sources. Integrated security solutions protect against these business disruptions.

• Cisco Self-Defending Networks Overview (PDF)
• Addressing Network Security: a Cisco Checklist

Information on Cisco security products

Unify your Threat Protection

Protect your network from spyware, spam, viruses and web exploits with a single unified threat management solution. Manage all capabilities from one centralized, intuitive console to reduce cost and administrative overhead.
Click here for information on Watchguard products

Northern Computer - Your Trusted Partner
#1 - 495 Banks Road Kelowna, BC V1X 6A2
Phone: 250.762.7753
Fax: 250.861.1861
Toll-Free: 1.877.257.2896
Email: sales@northerncomputer.ca or service@northerncomputer.ca
http://www.northerncomputer.ca

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Software Solutions in Kelowna

Northern computer offers a wide range of software solutions including:

• Microsoft Office suite, Windows XP and Vista operating systems
• Adobe graphics & web development suites
• Maximizer customer relationship management application
• Symantec security, Kaspersky and Computer Associates anti-virus applications
• Citrix Presentation Server is a remote access/application 
• CISPro Point of Sale is a user-friendly and proven Canadian POS software package.

Click here to contact sales

Northern Computer - Your Trusted Partner
#1 - 495 Banks Road Kelowna, BC V1X 6A2
Phone: 250.762.7753
Fax: 250.861.1861
Toll-Free: 1.877.257.2896
Email: sales@northerncomputer.ca or service@northerncomputer.ca
http://www.northerncomputer.ca

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Remote Support in Kelowna

We provide online computer help from 8 AM to 5 PM Monday to Friday. Our technical support staff can help take care of computer problems such as viruses, spyware, software issues and much more.
To request Remote Phone Support call us at 250.762.7753 and press 3 (for Service) or go to www.ncremote.ca
 
Setup a Remote Account and once it is set-up, you can then call us & describe the problems you are experiencing. In many cases, there is no need to disconnect your computer or bring it in. We can fix most software issues remotely. One of our Remote Technicians will connect to your computer and repair it while you watch.

Northern Computer - Your Trusted Partner
#1 - 495 Banks Road Kelowna, BC V1X 6A2
Phone: 250.762.7753
Fax: 250.861.1861
Toll-Free: 1.877.257.2896
Email: sales@northerncomputer.ca or service@northerncomputer.ca
http://www.northerncomputer.ca

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Networking in Kelowna

For many small to midsize businesses, the pace at which networking technology is evolving makes internal support time consuming and difficult. Our IT Manager services give you all the benefits of not just one tech, but a team of specialized and certified technicians who monitor and maintain your network for a fraction of the cost of a single dedicated staff IT person.

We can assist in the design of new solutions that include firewalls, routers, VoIP, servers and help resolve current system problems or even security issues in your network. Our consultants and technicians certifications include Cisco networking (CCNA, CCDA), Microsoft (MSCE), Citrix and IBM x-Series server specialist certifications.

Northern Computer - Your Trusted Partner
#1 - 495 Banks Road Kelowna, BC V1X 6A2
Phone: 250.762.7753
Fax: 250.861.1861
Toll-Free: 1.877.257.2896
Email: sales@northerncomputer.ca or service@northerncomputer.ca
http://www.northerncomputer.ca

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Managed Services in Kelowna

Whether your business is small with one server and a few workstations, or large with multiple locations, we have the expertise to look after all of your needs.

Here are some of the services we offer:

• IT Manager Services Overview
  • Our IT Manager Program gives you all the benefits of not just one IT person, but a team of specialized and certified technicians
    Priority response when you call and a dedicated Network Consultant and Tech is provided. Proactive remote monitoring and reporting is included. Scheduled maintenance is performed for network optimization. Data backup, network documentation and asset management is taken care of.
  
  
• IT Manager Printer Care Overview
  • Preventative maintenance can extend the life of the printer, not to mention make you feel more secure about the quality of your print jobs. Paper jams and poor imaging are the most common problems caused by lack of maintenance.
  • We only offer genuine OEM toners and fusers or guaranteed top quality locally remanufactured toners. In addition, you'll be guaranteed the best pricing and free delivery is included. You can get started on our Printer Care program for as little as $25/month.
  
  
• Web Defense Overview (powered by MX Logic)
  • Using the Web Defense Service, businesses can create a more secure network environment and integrate greater control over employee Internet usage.
    Provides access to Web usage through detailed reports. Enforces different Internet usage policies for different groups of users. Delivers continual updates which protect your users from the latest threats and inappropriate content Protects users on the entire corporate network, including remote users.
  
  
• Email Defense Overview (powered by MX Logic)
  • Our Email Defense Service works at the network perimeter to identify, quarantine, block and strip suspect email messages before they can enter the messaging infrastructure. Advanced Spam Blocking, Virus and Worm Scanning, Content and Attachment Filtering, Fraud Protection, Email Attack Protection, Outbound Message Filtering, Sophisticated Quarantine Management, Around-the-clock Monitoring and Protection as well as MX Logic Disaster Recovery Services.

Northern Computer - Your Trusted Partner
#1 - 495 Banks Road Kelowna, BC V1X 6A2
Phone: 250.762.7753
Fax: 250.861.1861
Toll-Free: 1.877.257.2896
Email: sales@northerncomputer.ca or service@northerncomputer.ca
http://www.northerncomputer.ca

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Disaster Recovery in Kelowna

These services focus on assisting you to secure your data, maintain your Internet connection and keep your key business processes running. Northern Computer disaster recovery services help you to get your business running after an event that disrupts your business.

• A disaster recovery assessment before disaster strikes
• An evaluation of plans, processes, procedures, roles and responsibilities for your disaster recovery program.
• Disaster recovery planning and design
• Read about Northern Computer's Disaster Recovery Experience

Northern Computer - Your Trusted Partner
#1 - 495 Banks Road Kelowna, BC V1X 6A2
Phone: 250.762.7753
Fax: 250.861.1861
Toll-Free: 1.877.257.2896
Email: sales@northerncomputer.ca or service@northerncomputer.ca
http://www.northerncomputer.ca

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Consulting in Kelowna

Selecting an IT solution that meets your business needs today, yet provides you with the power to operate your business in the future can be a difficult decision. A proper IT solution should enable you to maximize your return on investment.

Our sales and technical consultants assist business owners and executives in selecting and implementing the best IT solutions tailored for their unique business requirements. Whether you need a single computer, a network or connectivity to branch offices, Northern Computer can make it a reality, delivering your solution on time and on budget.

Our experienced staff can assist you in selecting the best equipment to solve your business issues. Northern Computer employs professionals with Microsoft and Cisco certifications and many years of experience that guarantees your needs are being assessed by the best in the business.

Some of our solutions include:

• Formalize needs analysis of computer equipment at your offices
• Pre-sales consulting, design and implementation of your company's IT infrastructure
• Managing technology updates, upgrades and roll-outs
• Implementation of Small-Medium Business solutions from leading IT manufacturers
• On-site installation of PCs, networks, printers and other computer peripherals
• Dedicated account representative with quick response time

Northern Computer - Your Trusted Partner
#1 - 495 Banks Road Kelowna, BC V1X 6A2
Phone: 250.762.7753
Fax: 250.861.1861
Toll-Free: 1.877.257.2896
Email: sales@northerncomputer.ca or service@northerncomputer.ca
http://www.northerncomputer.ca

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Backup in Kelowna

Our Offsite Backup Service provides you with the peace of mind that comes from knowing that your important files are safe from the largest disaster down to the smallest accidental keystroke. Will the same disaster that damages your data damage your backup? Our Offsite backup eliminates the worry, from as little as $25 per month.


Safeguard your Data

• Safe - Your information is first stored in a secure data center. From there your data is replicated to a second secure data center in a different city.
• Secure - The offsite backup data that is sent is safe from prying eyes. Your data is encrypted on your computer before it leaves. No one can access your files without a secure password. The backup data can also be backed up locally, for fast access.
• Easy - We'll start backing up your files within minutes with our powerful online backup software.

Northern Computer - Your Trusted Partner
#1 - 495 Banks Road Kelowna, BC V1X 6A2
Phone: 250.762.7753
Fax: 250.861.1861
Toll-Free: 1.877.257.2896
Email: sales@northerncomputer.ca or service@northerncomputer.ca
http://www.northerncomputer.ca

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Offsite Back Up Kelowna - Northern Computers

NCI Offsite Backup provides you with the peace of mind that
comes from knowing that your important files and photos are
safe from the largest disaster down to the smallest accidental
keystroke. Using an online backup service ensures that your files
are safe. Will the same disaster that damages your data damage
your backup? Online backup eliminates the worry.

 

Safe - Your information is first stored in a secure datacenter.
From there your data is replicated to a second secure datacenter
in a different city.

 

Secure - The online backup data we send is safe from prying
eyes. Your data is encrypted on YOUR computer...before it
leaves. No one can access your files without a secure password.

 

Easy - We can be backing up your files just minutes from now with our simple yet powerful online
backup software.

 

With NCI Offsite Backup, you can:

• Retrieve your files from anywhere via the Internet with a web browser!
• File retention for changed and deleted files. You choose the retention period
• Perform "Point-in-time" restores (your spreadsheet from 5 days ago!)
• Set online backup schedules according to your network needs
• Data compression to enhance speed and to optimize online storage
• Back up files on Windows, Linux/Unix and Mac systems
• Enjoy peace of mind knowing your critical data files are encrypted and protected offsite in a secure data center
• Eliminate the cost of creating and managing offsite backup media
• Never have to backup to Tapes, CDs, DVDs or any other unreliable media!
• Backup Exchange, MS SQL and Oracle Databases while they are in use.

Take the Next Step today:

 

Northern Computer - Your Trusted Partner
#1 - 495 Banks Road Kelowna, BC V1X 6A2
Phone: 250.762.7753
Fax: 250.861.1861
Toll-Free: 1.877.257.2896
Email: sales@northerncomputer.ca  or service@northerncomputer.ca
 http://www.northerncomputer.ca/

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Northern Computer - Your Trusted Partner.

Northern Computer provides computer and telephone solutions to meet all needs from home based businesses to high-end wide area networks. Founded in 1981, Northern Computer’s competitive advantage is the company wide vision to professionally service small and medium sized businesses.

Personnel
Our certified field technicians and network analysts are supported by experienced and dedicated customer support representatives and management. Northern Computer understands the need to stay current with the fast pace of technology and therefore are committed to investing in continuous learning. This investment in education is just part of our unparalleled commitment to our clients and the IT industry. Education forums include frequent attendance at seminars, training sessions and major industry events held in Vancouver and other major cities, as well as hosting hardware manufacturers’ training sessions at our site.

Competencies
Our core networking competencies include, but are not limited to: server installations, network administration, infrastructure redesigns, equipment procurement, disaster recovery solutions, project management and remote support. Northern Computer offers flexible support plans suitable for all businesses with 1 to 100+ users.

Vendor Partnerships
Our mission is to maximize the value of your technology investment. We believe in the power of supplier partnering and select only those who are leaders in their respective markets. For example, we are certified for sales and support for IBM, Lenovo, Cisco, Citrix, HP, Toshiba, and Maximizer.

Supplier alliances foster strong relationships with these market leaders. From these strong relationships, Northern Computer is able to gain extensive, and often proprietary, knowledge of their products. Therefore, Northern Computer is well positioned to provide our clients with cutting edge solutions..

Service Centre
Northern Computer is a certified warranty centre for major brands of computers and printers including, but not limited to, IBM, Lenovo, Toshiba, HP, and Lexmark. We offer the option of in-house built and serviced computers (the NCIntegra brand) and are sanctioned to perform warranty repairs for many other brands.

Proactive Services
Through our proactive monitoring software and diagnostic tools, we are entrusted with ensuring the network integrity of a large portfolio of clients. We provide scheduled remote and onsite support as part of our service agreements. Offsite backup services, printer maintenance, and email/web defence round out our full service menu.

Our goal is to become your long-term technology support partner and our measurement is your satisfaction. We will meet the unique needs of your business and are prepared to immediately implement simple resolutions to company-wide technology solutions. Northern Computer is dedicated to being your preferred partner and we will strive to continually earn your business.

Northern Computer - Your Trusted Partner
#1 - 495 Banks Road Kelowna, BC V1X 6A2
Phone: 250.762.7753
Fax: 250.861.1861
Toll-Free: 1.877.257.2896
Email: sales@northerncomputer.ca  or service@northerncomputer.ca
http://www.northerncomputer.ca/

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